Privacy Policy

Last updated: April 7, 2026

Handy Haul Junk Removal ("we," "us," or "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data. We keep this simple — we collect as little as possible.

1. Information We Collect

We only collect what's necessary to provide our service:

  • Phone number — used to verify your identity and send quote updates via SMS
  • First name and last initial — used to personalize communication
  • Photos you upload — used by our team to assess your junk removal job
  • Job description and zip code — used to prepare your quote

We do not collect email addresses, payment information, full addresses, or any other personal data.

2. How We Use Your Information

  • To send you a one-time verification code when you sign in
  • To prepare and deliver your junk removal quote
  • To send you SMS updates about your quote status (e.g., scheduling confirmations)
  • To coordinate our team for your job

We do not use your information for marketing, advertising, or any purpose beyond fulfilling your service request.

3. SMS Communications

By providing your phone number, you consent to receive SMS messages from Handy Junk Removal related to your quote and service. These messages include verification codes, quote updates, scheduling confirmations, and job completion notices.

Message frequency varies based on your quote activity. Standard message and data rates may apply. You can opt out at any time by replying STOP to any message.

4. Data Sharing

We never sell, rent, or share your personal information with third parties for marketing or advertising purposes.

We use the following trusted service providers to operate our platform:

  • Supabase — secure database and file storage
  • Twilio — SMS delivery

These providers only access your data to the extent necessary to provide their services and are bound by their own privacy policies.

5. Data Retention

We retain your information for as long as needed to fulfill your service request and for reasonable business recordkeeping. Photos and quote details are stored securely and accessible only to you and our team.

You may request deletion of your data at any time by contacting us directly.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Opt out of SMS communications at any time by replying STOP

7. Security

We use industry-standard security measures to protect your data, including encrypted storage and secure connections. We never store passwords — authentication is handled via one-time SMS codes only.

8. Contact Us

Questions about this policy or your data? Email us at hannahsmolnar@gmail.com